My husband was definite that he wanted a house with a basement and she was able to direct us to the available developments in the general Middletown area we were interested in. She gave us valuable insight into each of the communities we viewed and once we picked a community, she provided a guiding hand in the selection of the lot, options, and materials. Helen accompanied us when we were making choices, during contract signing and all of the walk- throughs and inspections. The pictures she sent us during the construction were the highlight of our weeks. Helen Garton went over and above what is expected of an experienced realtor and continued to do so even after we closed on our new house. It felt like Helen treated us more like a friend than just a customer.
She guided us through every step of the process of buying a new construction home, from searching for the ideal location for us, to finalizing the purchase on settlement date. We never felt pressured and knew she always had our best interests at heart. Due to Covid-19 travel restrictions, we were not able to monitor the home build as closely as we would have under normal circumstances. Helen stepped up to the plate, keeping us informed of progress, sending photos each week and attending a walk-through in our absence. She was always available to answer our questions and address our concerns. We were life-long New Yorkers and relocating to another state was not an easy decision for us. With Helen’s expert assistance, we were able to find a perfect home for us at this phase of our lives. We wouldn’t hesitate to recommend her to our close family & friends. P.S. Be sure to ask Helen where to buy the best doughnuts!
Moving out of state can be challenging enough and having never gone through the process before, we knew the most important thing we were looking for in a realtor would be honesty. The first time we spoke with Helen over the phone, we let out a sigh of relief that she was straightforward and didn’t give us this over the top and uncomfortable sales pitch. Prices seemed to be sky rocketing due to the pandemic and others we had spoken to left us feeling pressured to make concessions we wouldn’t feel comfortable with. We quickly felt a sense of comfort and trust in Helen that she would truly have our best interests at heart. We weren’t “just another client” for her. She cared, listened, and understood what we were looking for but maybe, more importantly, understood what our limits were. She, very quickly, found us our dream home and the entire process could not have gone any smoother than it did. Communication was always clear and timely. She was very thorough and attended many of the inspections and follow ups herself when we couldn’t make it down. Her efforts even extended beyond helping us buy our home from sending us recommendations for restaurants, activities and other community highlights she knew a young family relocating would want to know. We’d recommend Helen to anyone looking to buy a home - we wouldn’t have changed a thing!
She did a great job! I have recommended her to family and friends
However, when it came down to making the final choice, Helen Garton offered invaluable data, insights, patience, and advice to help us make the right choice. Throughout the process, she provided a guiding hand in the selection of the community, model, lot, options, and materials. Since we were living out of state during the construction, she also sent us pictures of the house during construction. She accompanied us at the sales office during the contract signing, offering suggestions, as well as the pre-drywall inspection, the pre-settlement inspection, and the settlement day walk-through. She would have accompanied us to the settlement but was prohibited due to the COVID-19 restrictions. In summary we are happy with our active adult community in Middletown, thanks in no small part to Helen Garton.
She was knowledgeable, meticulous in her attention to detail and made the whole experience a pleasure. There was a perfect balance of professionalism with the personal touch.
She would prove to be the perfect realtor for us. From the moment we spoke with her on the phone, we could tell that she was knowledgeable, compassionate and sincere. Our goals became her goals; our concerns became her concerns, and we were able to put our trust in her without hesitation. On the first day that we met, Helen drove us around Middletown, DE to see several 55+ communities and to get a feel for the area. She then took the added step of taking us to apartments where we might find temporary housing. The need for this was based on the fact that we were leaning toward new construction and since our house had sold quickly and we would need a place to stay while a new house was being built. Assistance in obtaining this accommodation was well above and beyond what most realtors might do. Helen was by our side throughout this long process. She was with us when we spoke to sales people, when we explored various communities, when we considered getting a quick delivery, and ultimately with us at "pre-drywall" and the final walk-thru. Her guidance and her friendship made an otherwise difficult process a pleasant experience that resulted in us owning the home that we might not have found without Helen's support and expertise. We cannot thank Helen Garton enough!
Here’s why. I have known Helen for 10 years. I observed firsthand how she handled the preparations for the sale of her own home in Metro DC. She played project manager and general contractor on what upgrades to do based on need and cost. She then completely decluttered and staged the home. And even though she had an agent, it was Helen who gave a personally guided tour to a young woman who ‘just wanted to see her kitchen’. She had a contract after 4 days on the market from that same young woman. I asked Helen to help me with the same process for my 1850 historic home in Southern Maine. Working with me and my Realtor Dave, she gave the same attention to detail, including working with Efficiency Maine on conducting an energy audit and implementing the recommendations. After her guidance on staging my home, I had a contract in 2 days!! It is because of her abilities that I recommended to her that she become an agent. Thank goodness she did. She is now available to assist others who are in the market to buy or sell. Honestly, you will be happy that Helen is your Realtor of choice. She is honest and ethical, and truly cares about her clients. Without a doubt, I highly recommend her.
When we met with Helen Garton, we were impressed with her from the start. She was extremely knowledgeable, responsive and organized, and she made us feel at ease being in a different state. Helen gave good advice and listened to our concerns. We never felt pressured or rushed during the two days she spent with us. When we decided to purchase a new construction home, Helen was with us the entire process, attending construction meetings while providing invaluable input. She even took pictures of the build process which kept us from having to take a drive down. We would HIGHLY recommend working with Helen Garton at any stage of the home buying/building process!